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Advancements

A lot of cool stuff happens behind the scenes at Ubiquity which no one ever gets the chance to see. Historically, that’s included UbiquityNOC, our renowned in-house software that’s long boasted many, many more features than most providers in the industry, and has helped us keep up on growing fleet of servers increasingly well. At the start of the year, saw the release of a completely revitalized, UbiquityNOC 2.0.

This month, we’ve finally admitted defeat, bringing Ubersmith Datacenter Edition’s powerful list of data center management features to our arsenal. Don’t worry- our programmers aren’t going anywhere, and custom server toys will still be showing their faces in the form of special Ubersmtih modules. The new client-side Ubersmtih DE interface can be expected by our dedicated server and colocation customers with the next few months the coming months, in the meantime, rest easy knowing that we’ve redoubled our attention and monitoring capabilities on the uptime of each of our customer’s servers.

Awards

Ubiquity has been awarded the overall best of service award from Web Hosting Search, which we’re proud to sport here. We’re very happy that Ubiquity’s triumphant plunge into a revitalized hosting platform this past June has been well-received, by web hosting search and so many others. And it hasn’t helped our egos one bit. In an industry amassed with desperate business models spewing absurdly oversold servers and absent customer service by the cut-throat economics of having 100’s of thousands of web hosting competitors, these awards and a stream of happy customers growing with each day, really provides us that reassuring reminder that in the end it’s just about treating customers the way they deserve to be treated.

Fish

People tend to remember things in 3’s, so we may be reaching now. For lack of a more awful pun- fishing. As anyone in any line of tech support knows- it can be pretty stressful. Keeping a low stress office means keeping friendly customer service people. This is why anyone that visits our corporate offices in Bloomington will now find our new office pets; our new salt-water fish tank display!! Excited? We are too.

This entry was posted on Tuesday, September 18th, 2007 at 11:26 pm and is filed under Random Bin. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.